For jewelers
The CRM built for how fine jewelers actually sell
Clienteling, custom orders, repairs and appointments — one system for the relationships and the craft behind every sale.
Book a DemoFine jewelry is a relationship business with a workshop attached. Lychee holds both: the client’s taste, milestones and spend on one side, and the special orders, repairs and by-appointment consultations on the other — so a birthday, a resize, and a custom commission all live on the same timeline.
Built for how you sell
Build-Your-Own Customer Card
Design your own client record with unlimited custom fields — ring size, preferred brands, anniversaries — no engineering required.
Learn more Clienteling & CRMVIP Tiers & Loyalty Badges
Automatically badge top clients into VIP tiers by spend over any rolling window — perks follow the badge.
Learn more Clienteling & CRMBirthday & Anniversary Milestones
Any date you capture becomes a recurring milestone that fires a reminder ahead of time — the engine behind repeat sales.
Learn more Sales & Order ManagementInterest Lists That Allocate Themselves
Capture interest as a numbered inquiry and let product queues auto-allocate incoming stock to waiting clients.
Learn more Sales & Order ManagementSpecial Orders & Vendor Procurement
Quote, deposit, source from the vendor and hand over at pickup — with automatic nags and threaded vendor email.
Learn more Repair & ServiceEnd-to-End Repair Management
After-sales service from intake to pickup with vendor round-trips, two-way messaging, payments and printed slips.
Learn more Repair & ServiceCustomer Estimate & Payment Portal
Send a branded estimate page — on your own domain — where clients approve, toggle options, and pay by card.
Learn more Events & AppointmentsAppointment Scheduling + Apple Calendar Sync
Book typed appointments that sync two ways with Apple Calendar and drive automated reminders off each stage.
Learn moreExplore the full solution
Clienteling & CRM
Every client’s history, taste and open threads in one place — plus the appointments and in-store events that get them back through the door.
Sales & Order Management
Interest lists that allocate themselves, special orders sourced from vendors, trade-ins, and the product catalog all of it runs on.
Repair & Service
Intake to pickup, vendor round-trips, and a branded estimate page your clients approve and pay online.